Support and Downloads

Find what you need!

Libraries, manuals, firmware

Products’ resources

EVO ELEMENT
Libraries

Download & upload to your software

Libraries

Go to the partner's website and update your database.

User Manual
P1 EVO
Libraries

Download & upload

Libraries

Go to the partner's website and update your database.

DMX chart
User Manual
P2 EVO
Libraries

Download & upload

Libraries

Go to the partner's website and update your database.

DMX chart
User Manual
P3 EVO
Libraries

Download & upload

Libraries

Go to the partner's website and update your database.

DMX chart
User Manual
S-TRIBE
Libraries

Go to the partner's website and update your database.

DMX chart
User Manual
Mantis
Libraries

Download & upload

Libraries

Go to the partner's website and update your database.

DMX chart
User Manual
P1 Mini LED
P1 Retro Lamp
P2 Hexaline
P3 Pix3l
We are here to help you!

Service & warranty

Direct and quick RMA

Service

Any problem and/or question according to fixtures – contact us following these steps:

1. Send a message here: [email protected]

Remember to add these important details:

  • [Serial number of the fixture]
  • [Issue description, videos, pictures]
2. Continue using a ticket number

You will receive automatic ticket number. Our Support team has up to 48h to start resolving the issue.

You may be asked for more details by our support team or by distributor. Always use your ticket number for quicker resolution of the case.

24 months

Warranty

All of our products have a 24-months warranty. Any repairs you can do with one of our licensed distributors in 55 countries or directly with us.