Support and Downloads

Find what you need!

Libraries, manuals, firmware UPDATES, TROUBLESHOOTING CASES

Products’ resources

AMULET™

SUPPORT

S-TRIBE™

SUPPORT

EVO ELEMENT™

SUPPORT

P2 EVO™

SUPPORT

P1 EVO™

SUPPORT

P3 EVO™

SUPPORT

MANTIS™

SUPPORT

P1 mini™

SUPPORT

P1 retro lamp™

SUPPORT

P2 hexaline™

SUPPORT

P3 PIX3L™

SUPPORT

STILL need help?

Any problem and/or question according to fixtures – contact us following these steps:

1. Send a message here: [email protected]

Remember to add these important details:

  • [Serial number of the fixture]
  • [Issue description, videos, pictures]
2. Continue using a ticket number

You will receive automatic ticket number. Our Support team has up to 48h to start resolving the issue.

You may be asked for more details by our support team or by distributor. Always use your ticket number for quicker resolution of the case.

OUR WARRANTY

All of our products have a 24-months warranty. Any repairs you can do with one of our licensed distributors in 60 countries or directly with us.